Do you have a money-back guarantee?
Yes, we have a 30 day money back satisfaction guarantee. If you are not completely satisfied contact us for a complete and prompt refund. Your account must be in good standing and must not have been terminated for violation of our Terms of Service agreement to receive a refund.

Do you allow adult content on your servers?
Pornography and sex-related merchandising are expressly prohibited on the WebHostSource servers.
Also we don't allow: pirated software (warez), Non-Licensed MP3's or Software, Hacker programs or archives.
Spamming, or the sending of unsolicited E-mail, from our server or using an E-mail address or domain that is maintained on our machine as reference is STRICTLY prohibited.  Read our Terms of Service for details.

Is there a minimum contract period?
The only minimum periods for each account are the minimum periods for which each account type is available. All accounts may be purchased on a month-to-month basis.

What types of payment do you accept?
We accept Visa, Mastercard, American Express, Discover/Novus, and Pay Pal

Do you charge any setup fees? WebHostSource does not charge you any fee to setup or transfer your hosting account. There are no hidden fees or extra charges, all you pay for is hosting.

Can I administer my own web site and domain? Through a web based administration utility located at https://yourdomain.com:8443 you can edit your account settings, get support, check your stats, add and edit E-mail accounts and more, all through our easy to use Plesk control panels.

How long does it take? Two Hour Account Setup - we review every new account request before activation. This helps us to make sure the entire process goes smoothly and without a lot of the hassles you get at other hosting companies. Nevertheless, we guarantee your account will be active in an hour or less. (Most of the time it only takes a few minutes)

What type of software and programming languages do you support?
PHP 4 Support PHP is rapidly becoming the language of choice for many webmasters. All of our servers are running PHP 4.3.1.

Perl 5 Support Perl is the most widely used scripting language on the web. All of our servers are running Perl 5.8.0 with most common modules installed and ready for your use.

Personal CGI-BIN - Every hosting account gets a CGI-BIN for Perl scripts and other CGI programs.

Microsoft FrontPage Extensions – We support Microsoft Front Page extensions at this data center. Due to the increased administration overhead for Front Page extensions, there will be a $1.00 monthly charge for Front Page extension support.

MySQL – We do not support MySql databases at this data center. If you require MySql database support, please visit our affiliate AffiliatedHosts.

Unlimited FTP Access - WebHostSource allows you to FTP to your account 24 hours a day, 7 days a week.

How can I monitor my site?
Graphical Stats -

Raw Log File Access -

How many E-mail accounts do I get?
Please see the Hosting Plans page for a full feature list of all hosting plans.

Unlimited Aliases, Forwards, & Auto responders Like the E-mail Accounts, we do not limit the number of Aliases, Mail Forwards, or Auto responders you can have with your account. Create as many as you like, we will never charge you extra.

SMTP (Outgoing) Mail Server - We allow you to use our system to send mail from accounts on our system. We do have very strict SPAM policies, but so long as you are using the system normally, we will never deny you the right to send mail from our system.

Web Based Mail Admin - We have an easy to use system for creating and editing mail accounts. You don't have to call us and ask us to do it, just log in and you have complete control over your E-mail accounts.

Webmail - every account gets access to E-mail through our web mail system. No matter where you go, you can check your E-mail and send messages right through your browser.

Do you filter out SPAM and junk mail?
Spam filtering software - all of our servers have special software installed that helps to detect and filter out SPAM. We can't catch it all, but we do catch a lot of junk mail so you don't have to filter through it.

I have multiple domain names that I want to point to one place. What do I do?
Domain Pointing - Do you have multiple domain names? Setup one hosting account and you can point all of them to the same website for free!

Data center specs – Do you have good Internet connectivity and who watches my server while I sleep?
Internet Connectivity -

24/7 Network Monitoring - We have Level 3 technicians in the Data Center around the clock. If there is a problem, they usually get it fixed without anyone else knowing it ever happened. If we ever have a major outage, our senior Level 3 technicians are on call and ready to respond at a moments notice.

99.9% Uptime Guarantee - We guarantee that the network will be available 99.999% of the time in a given month (no more than 24 seconds downtime per month), excluding scheduled maintenance.

High Performance Linux Servers Our entire system us built with tried and true hardware and software. All of our servers are dual 1 Ghz Pentium III, redundant network cards, hardware RAID with hot swappable drives and dual redundant power supplies.

How do I upload my website files?
All hosting accounts come with an FTP (File Transfer Protocol) account, which allows you to upload files to your account via an FTP Client. Almost all site design programs like Adobe Pagemill, Macromedia Dreamweaver, GoLive HotDog, Allaire HomeSite, CyberStudio, HotMetal Pro, Netscape Communicator and NetObjects Fusion use FTP to maintain your site All Accounts come with FTP and a Web based method to upload files via your control panel.

Can I change from one plan to another?
Yes. Changing plans is easy, just contact our support team and we will set it up for you.

Can I use SSI on your servers?
Yes, you can use SSI on our servers.
SSI stand for "server side include",
it work in files with .shtml, .html, .htm extensions.

web site © 2003 by Web Host Source, web site design © 2003 by Lone Star Design.